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#Doubletwist sync errors software#
#Doubletwist sync errors windows#

I plugged the Droid X into the PC’s USB port, dragged the playlists, and dropped them on the Droid X. Then, to make matters worse, the converted MP3 files did not retain the artist, album or genre metadata. DoubleTwist then converted all of the M4A-encoded songs to MP3 and copied them back to my flash drive without asking.

#Doubletwist sync errors windows#

DoubleTwist Desktop choked when I selected more than four songs at a time, and I had to kill it with the Windows Task Manager. You can create playlists by dragging and dropping songs. Initially, DoubleTwist Desktop dumps all the music on your device or external drive into one view-you can’t just look at one album or folder until you import them into your Library.

#Doubletwist sync errors software#

The software doesn’t provide any tips or guidance, so it’s a matter of trial and error. All of the artist/album folders and the individual music files were transferred correctly.Creating playlists is an inconsistent and frustrating experience. m3u playlist files are in the Music folder and appear complete when looking at the. There are 100 songs on each playlists but after a sync, playlists do not appear in doubleTwist Player. Sync settings are the two playlists along with the genre selection of Dubstep. Am trying to sync two playlists consisting of Dubstep songs. iTunes library is about 25GB with about 2500 tracks. Device is a Galaxy Nexus connected in USB MTP mode. Very clean system with only default apps and Chrome installed. No songs or playlists appears in the doubleTwist Player app or other media apps such as Google Play Music." No files or playlists are found in the Music folder of my Nexus 4 after the sync. Device is paired with the laptop but during the sync, a System.IO.PathTooLongException error is encountered for every file I'm trying to sync.

WiFi signal strength is and the link speed is. "Windows 7 laptop connected to wireless router using an ethernet cable. Here are a couple of example error reports with enough information to help the Support Team more easily troubleshoot.

Steps that can be taken to reproduce the bug along with any error messages encountered.

USB MTP mode, USB Mass Storage mode, or AirSync if it's a sync related problem.

Also indicate if it's a stock carrier ROM or a custom ROM (please identify which custom ROM).

Operating system and service pack if known.

Simply saying "It doesn't work" is not helpful to Support. Please be as detailed as possible in your problem report. Having it enabled means that the media library database from your devices is included in the debug package.

The "Include media file metadata from your device" option is enabled by default. Include your email and more information on the problem that you are encountering. *** WARNING: Be very careful when selecting this option as the sync database reset will be done without any futher confirmation! *** Resetting the sync database will cause a new database to be built during the next sync of a device. But sometimes this database can get corrupted so files are not properly removed. The sync database is used to keep track of what files have been copied to the device so when a sync selection changes are made, doubleTwist Sync will know if it needs to transfer or remove files from the device.

"Reset sync info" will reset the sync database for all connected devices.

Then navigate into "doubleTwist Desktop" and then into "Log". You may need to adjust settings to see hidden folders if you do not have this option already enabled.įor a shortcut to the "doubleTwist Corporation" directory, please paste this into an Explorer window (this will also work on systems that do not have the view hidden folders option enabled). If you want to manually access the log file, it's located in this path on Vista/Win7/Win8 systems:Ĭ:\Users\\Appdata\Local\doubletwist Corporation\doubleTwist Desktop\Log\ The application log contains entries for all major events in doubleTwist Sync, which will help the Support Team diagnose any problems encountered.

"Open log file" will cause the application log to be opened using the default system text editor.

Sample log entries when "Log AirSync activity" is enabled: =ĮRROR : 14:14:27: *** DNTP: ConnectFailure while pinging 10.0.2.143 It is recommend that this option only be enabled if you are experiencing problems with AirSync. It is disabled by default as it generates a lot of logging activity, which can clutter up the log. This is meant to help with diagnosing AirSync pairing problems.

"Log AirSync activity" will generate additional AirSync logging comments.